Configure notifications

You can configure when to send notifications. Users can receive notifications by email or as push notifications on mobile devices. WorkZone Process sends three types of notifications:

  • Smarttasks as emails

    • Emails that contain a task with response buttons.

  • Email notifications

    • Emails sent when a task is changed, for example, a task has been updated by another user.

  • Push notifications

    • Notifications sent to a mobile device when a task has changed.

You can configure which notifications to send in WorkZone Configurator.

  1. Open WorkZone Configurator.
  2. In WorkZone Configurator, click Process > Process settings.
  3. Turn on the notifications that you want to apply to users in your organization.

By default, the following settings apply:

Notifications Turned on/off

Send smarttasks as emails

On

Send push notifications

Off

Send email notifications

Off

Before you decide which notifications to enable, consider the fact that the number of emails that are generated as notifications can easily get very high.

The settings apply to all users but individual users can change their own settings in WorkZone Client and WorkZone Mobile. See Your personal settings in the WorkZone Client User Guide and How can I receive notifications in the WorkZone MobileUser Guide.