Dispatch information

During the sending of messages, miscellaneous information is added to the generated PDF documents. This information allows you to extract documents that are sent through the SmartPost process based on different criteria. The information is added to the documents as free information.

Dispatch role (SHIP_ROLE)

Information about the dispatch role is added to documents during generation of the PDF documents before they are sent to end users. The role can be either recipient or copy recipient.

You can, for example, use this information to get statistics on how many documents have been sent to the main recipients compared with the number of documents sent to the copy recipients.

Document size (PDF_SIZE)

Information about document size is added to documents during the generation of the PDF documents before they are sent to end users. The information tells you the size of the PDF document in number of bytes (integer).

You can, for example, use this information to get statistics on size of the documents that are sent through SmartPost or on how much data is sent through SmartPost during a specific period of time.

Number of documents (PDF_COUNT)

Information about number of documents is added to documents during the generation of the PDF documents before they are sent to end users. The information tells you the number of generated PDF documents. This number corresponds to the total number of recipients and copy recipients that are part of a dispatch.

You can, for example, use this information to get statistics on the number of recipients by each SmartPost dispatch.

Dispatch date (SPSHIPPED)

Information about dispatch date is added to documents during the generation of the PDF documents before they are sent to end users.

As regards documents that are sent to local print, the value is added to the document when the document is sent as an email to the user.

As regards documents that are sent using other dispatch types (digital post or remote print), the value is added when SmartPost has verified that the document is sent to the service provider.

The dispatch date is the current date (excluding the time), and it is written as free date information.

You can, for example, use this information to narrow SmartPost queries to return results within a specific period of time.

Final dispatch type (CHANNEL)

Information about the final dispatch type is added to documents that are to be sent every time SmartPost decides to try out a new type of dispatch. It happens, for example, when SmartPost tries to send a dispatch through digital mail but then has to choose another dispatcher if the dispatch is rejected by the service provider.

When the information is added to a document, it overwrites the previous value. This way, the value after the sending has been completed will always be the dispatch type that SmartPost uses to send the message.

You can, for example, use this information to determine how many documents have been sent using the various dispatch types during a specific period of time.

Remote print type (PRINT_TYPE)

Information is added to documents that are sent through SmartPost using remote print. The information will be available even if SmartPost does not succeed in sending the document to remote print and then has to choose a different dispatcher.

The information is the name of the print type that the user has selected in the Send SmartPost dialog box.

You can, for example, use this information to get statistics on the typical choices of print types.

Workflow instance ID (WFIID)

At the time of creation of the documents, this information is added to all documents that are generated by SmartPost. The information includes a GUID (Globally Unique Identifier) that identifies the WorkZone process that describes the current dispatch.

You can, for example, use the information if you suspect that something is wrong with a specific dispatch and you want to analyze the details of this dispatch.