FAQs about case activities
This section contains a list of frequently asked questions on WorkZone Process functionality. Click any question below to see the answer.
Some activity types have parameters that require you to specify properties and values or filters in JSON format. You can use WorkZone QueryBuilder to create queries, and then copy them to the activity type parameters.
- Create a query in WorkZone QueryBuilder.
- Click the Filter element to copy the filter expression, and then click OK to copy the filter to the clipboard.
- Paste the filter in to the Properties parameter of an activity. In this example, the filter expression
State_Value eq 'FB' and ResponsibleOu_Value eq 'AS'
is copied and pasted
See Copy query elements from WorkZone QueryBuilder to the clipboard for more information about copying elements in WorkZone QueryBuilder.
Some activity types require that you specify the GUID of a process in a ProcessGuid parameter. You can look up process GUIDs in WorkZone Configurator.
- In WorkZone Configurator, go to Process > Processes.
- Point to the process you want to get the GUID for.
- Click Edit process parameters.
- Copy the GUID from the GUID field and paste it into the GUID parameter of the activity.
You can also look up GUIDs in the WZP_PROCESS table using ScanSQL.
Some activity types require that you specify the GUID of a process in a ProcessGuid parameter. You can look up process GUIDs in WorkZone Configurator.
- In WorkZone Configurator, go to Process > Case activities
- Point to the case activity you want to get the GUID for.
- Scroll to the GUID column.
- Copy the GUID from the GUID field and paste it into the GUID parameter of the activity.
You can also look up GUIDs in the WZP_PROCESS table using ScanSQL.