Log in and out
Select your operating system below, and then tap relevant action from a list.
After launching WorkZone Mobile, the Log inLog on to WorkZone Mobile page is displayed.
- If your organization is using OAuth2 for user authentication, you will be prompted to a separate web screen where you can provide your user name and password. After that your password will be auto-filled for WorkZone Mobile.
- If your organization is using OAuth2 for user authentication, you will be prompted to the Allow WorkZone to access your contacts screen, where you must select Allow. Then you will be prompted to a separate web screen where you can provide your WorkZone user name and password. After that your password will be auto-filled for WorkZone Mobile. If you have problems with signing in, see OAuth2 authentication mode — Cannot sign in to the WorkZone Mobile app via the Chrome login prompt.
- Enter the URL of WorkZone in the Server field, and tap NEXT.
- In the Sign in dialog, enter your user name in the User name field and your password in the Password field (typically, it is the same as your network user name and password), and tap LOG IN.
For iOS devices, you can specify the server settings once and for all in your device settings. Tap Settings > WorkZone, and enter the URL of WorkZone in the Address field. Next time you log in, you will not need to enter server information again.
If WorkZone Mobile was installed using a Mobile Device Management system, the server settings are specified automatically. You can view the settings on your device. Tap Settings > WorkZone > Settings under MOBILE APPLICATION MANAGEMENT.
At login
If your network password has expired, the error message "Wrong user name or password" appears when you try to log in to WorkZone. Change your network password, and then enter your new password in WorkZone.
While you work
If your network password expires while you are working in WorkZone, the error message "Something is wrong. Please re-enter your password to continue using WorkZone" will appear. Tap OK and the Log in page opens. Change your network password, and then enter your new password in WorkZone to continue working where you left off.
- Tap Settings.
- Tap Log out.
- For devices using OAuth2 authorization, you will be prompted to a logout web screen. Tap the provided link to return to the WorkZone Mobile app.