The Preview Pane

When a case, a document or a contact is displayed on a list, you can quickly see part of the content and references in a preview pane. The preview pane contains different information depending on whether you open a case, a document or a contact.

The preview pane provides a preview of an item on a list. When you have selected, for example, a case in a list and clicked Preview , the case is displayed in the preview pane. You can also press P to toggle between opening and closing the preview pane for the selected item.

The following display options are available for the preview pane:

For Cases

For Documents

For Contacts

Documents*

PDF Viewer*

Addresses*

Parties*

Parties*

Contact references*

Case text*

Supplementary documents*

Case references*

Case references

Information

Documents*

Dates

Document references

Dates

Information

Office Online

Information

Reminders

Dates

 
 

Case references

 
  Advanced PDF  

* Default information.

Note: When using the Microsoft Edge web browser and the PDF preview pane is expanded to the maximized mode, the preview pane will not be rendered correctly. Scrolling the preview pane in the maximized mode is also not possible.


Customize the preview pane

You can customize the preview pane for the list item, adding and removing display options as well as changing the order they are displayed.

The Advanced PDF pane

The Advanced PDF pane may contain advanced PDF annotation, redaction and editing options if additional PDF editing licenses have been purchased and enabled in your WorkZone installation. If licenses have not been purchased and enabled, the unlicensed Advanced PDF can only be used to read PDF documents and will not contain PDF editing functionality.

You can make the Advanced PDF the default PDF viewer on the preview pane by placing the Advanced PDF pane before the PDF Viewer pane.

Reset the preview pane

You can reset the preview pane, clearing all customizations and restoring the default preview pane. Only the active preview pane is reset, not all preview panes in your configuration.

Tip: A blue line above a detail tab indicates which object is currently displayed in the preview pane. The line only appears on the detail pages. It is not displayed on the Home tab.
If you need to preview another object, open the relevant detail tab, select the desired item, and click Preview.