Reorder tasks

When a process is started, the order of user tasks is assigned automatically but you can reorder your tasks and the tasks of users that you are a delegate for according to the order that you want the tasks to be processed. You can reorder open and pending tasks. You can reorder tasks in WorkZone Client and WorkZone Mobile.


Order tasks in WorkZone Client

In WorkZone Client, you can change the order of your tasks on the My Open tasks and My pending tasks lists on the Home tab and on the User tasks tab on your own contact detail page.

  1. On the Home tab, click My open tasks or My pending tasks in the navigation pane to open the list. You may have to add the lists to the navigation pane first. See Manage lists in the WorkZone Client User Guide.

    2. —Or—

    Click your name in the lower right corner to open your contact page, and click the User task tab. You may have to add the tab first. See Manage tabs in the WorkZone Client User Guide.

  2. Drag and drop the tasks according to the order you want to work with them.


Order tasks in WorkZone Mobile

  • In WorkZone Mobile, tap Rank at the top of your task.

See Rank your tasks in the WorkZone Mobile User Guide.


Reorder tasks of a user that you are a delegate for

You can reorder tasks for users that you are a delegate for.

  1. Open the contact detail page of the user you are a delegate for.
  2. Click the User task tab. You may have to add the tab first. See Manage tabs in the WorkZone Client User Guide.
  3. Drag and drop the tasks so they match the order in which you want the user that you are a delegate for to process the tasks.

See also Work with delegates.