WorkZone Cloud Edition support matrix

Important: This support matrix covers using WorkZone Cloud Edition. For on-premises infrastructure, see Support matrix (on-premises).
Prerequisite: Azure AD integration is required.


Supported WorkZone version

  • WorkZone 2021.2

For more information, see Supported WorkZone versions.


3rd party products

Configure WorkZone Cloud Edition with the 3rd party products listed below. If you do not find a specific 3rd party product in the list, it should be assumed that it is not supported.


WorkZone Cloud Edition services

WorkZone Cloud Edition includes the following services:

  • OData, Process, PDF Rest Services
  • WorkZone Interact


Unavailable services

A number of legacy services is not be available in WorkZone Cloud Edition, for example:

  • XDI-Port
  • SOMASP
  • FESD services
  • Import Manager
  • InfoScan
  • CPR Batch

For further guidance on transforming from these services to WorkZone Cloud Edition, please contact our product support department.


Operating systems

Client operating system

 Versions Notes

Microsoft Windows 10

 

1809*, 1909, 2004, 20H2

*not supported for WorkZone 365

Note: It is recommended to apply all recommended Windows updates.

32 bit & 64 bit

macOS

 

 

For an overview, see Supported Windows and macOS releases in the Installation Guide for WorkZone.


Microsoft Exchange Server

Microsoft Exchange Server Notes

Exchange Online

WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails.


Supported browsers

Note: Starting from WorkZone 2021.2, only the HTTPS protocol is supported.
Internet browser Notes

Google Chrome for Windows

(32 bit and 64 bit)

Version 71 or later.

Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Google Chrome for macOS
Note: Explorer integration is not supported in Google Chrome for macOS.

Microsoft Edge (32 bit and 64 bit)

Version 18.

Note:

  • Integration with Templafy using the http protocol is not supported.
  • Users must be signed in to the WorkZone IdentityServer to enable integration to the Windows File Explorer.
    If the Keep me signed in check box is selected during sign in, subsequent sign-ins are not required unless the original sign-in has expired.

Microsoft Edge Chromium

(32 bit and 64 bit)
Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Safari
Note: Explorer integration is not supported in Safari browser.

For an overview, see Supported browsers in the Installation Guide for WorkZone.


Microsoft Office solutions

Microsoft Office Suite

WorkZone 2021.2 supports the following versions of Microsoft Office:

Microsoft Office version WorkZone Mobile

WorkZone 365/WorkZone for Office

 Notes

Microsoft 365 (Windows)

 x x

32 bit & 64 bit

Microsoft 365 (macOS)

x

x

Feature set depends on version

For an overview, see Supported Office releases in the Installation Guide for WorkZone.

Microsoft Office Online Server

Office Online Server Notes

Microsoft Office Online Server

Released February, 2016



WorkZone Interact

WorkZone Interact 2.28.1 or later.


Mobile

  • iOS 14 on iPad and iPhone.
  • Android 9.x, 10.x, 11.x.


If you have questions regarding the support matrix, please contact our product support department.