Supported WorkZone versions

The diagram below provides an overview of the support status of current versions of WorkZone.

• Green: The version is supported.
• Grey: The version is no longer supported.

The WorkZone 2018.2 row in the diagram also includes the versions 2018.2 SP1 and 2018.2 SP2.

Older versions of WorkZone not displayed in the diagram (WorkZone 2018.1, WorkZone 2018.0, WorkZone 2017.0 (including 2017 SP1) and WorkZone 2016 R2 are no longer supported.

The support period

A released version of WorkZone will be fully supported during the two years following the release after which it will no longer be supported.

What does "Supported" mean?

Supported WorkZone versions are eligible for program updates (including security and privacy updates) that fix reported errors based on a subjective appraisal of the consequences of the errors.

Program updates are usually delivered in the form of hot fixes that can be downloaded and applied to the version in question.

Unsupported versions

WorkZone versions that are no longer supported are not eligible for (and will not receive) program updates of any kind, including security and privacy updates. Unsupported versions still retain all program features and functionality and can still be used for daily operations. Embedded links to internal and external sites, for example the WorkZone documentation site may no longer function.