Installing Office Online Server

You must first install the Office Online Server and then configure WorkZone to integrate with the Office Online Server.

Prerequisite: The Office Online Server must be installed on its own dedicated server.

Installation information

For information on how to install Office Online Server, see the installation instructions found online here: Install an Office Online server (external link):

Installation tips

Set up the server: After you have installed the Office Online Server, you must set up your server farm. The Office Online Server installation does not create a running server on the machine.
Disable automatic Windows updates: On the Office Online Server machine, disable automatic Windows Updates. Some updates may conflict with your existing set up and require additional configuration after an update.
You should test any updates on a separate environment first in order to determine if there are any consequences that need mitigating before an update is applied to your live production environment.

Common errors

Be aware of these potential errors that can occur during Office Online Server installation or setup.

Office Online Server URL address

The URL address to the Office Online Server defined in WorkZone Configurator > Office > Office Online Server > Office Online Server URL field, is used by WorkZone Content Serverto interact with Office Online Server. The address must therefore be able to access the Office Online Server internally on the network. This address can an IP address, the FQDN or even the hostname.

-InternalURL must be FQDN

The -InternalURL setting contains the address provided when the Office Online Server farm is created and is used from the client machine. The -InternalURL setting must be FQDN in order to prevent name resolution issues.

Internal / external server URLs

Even though Office Online Server supports distinguishing between internal and external server URLs (correspondingly for intranet and extranet usage), WorkZone Content Server does not. Only internal server URLs should be used.