Dictionaries meta data

The dictionary contains keywords. Keywords are used for characterizing cases and documents in WorkZone Client and Captia Web Client, and not least to facilitate retrieval.

A keyword is registered as two entries, that is a keyword synonym and a standard keyword. If the keyword synonym and the standard keyword are identical, the word is a proper keyword. If, on the other hand, the keyword synonym and the standard keyword are different, the word is a synonym.

The standard keyword is used on, for example, on cases or documents. The keyword synonym on the contrary is automatically replaced by the standard keyword.

In the Dictionary module you can register the following information concerning keywords:

Data

Description

Keyword Synonym

Enter the keyword - that is the word that replaces the synonym.

Example

You want to register the word INSECTICIDE as a keyword. This means that INSECTICIDE must be registered both in column Keyword Synonym column and in the Standard Keyword column:

 

Keyword Synonym

Standard Keyword

User

Date

INSECTICIDE

INSECTICIDE

LOF

27-05-2013

Standard Keyword

Write the synonym - that is the word that is replaced by the keyword.

Example

You are to register the word INSECT POWDER as a synonym for INSECTICIDE. This means that the word INSECT POWDER must be registered in the Keyword Synonym column and the word to replace it in the Standard Keyword column:

 

Keyword Synonym

Standard Keyword

User

Date

INSECT POWDER

INSECTICIDE

 

LOF

27-05-2013

INSECTICIDE

INSECTICIDE

LOF

27-05-2013

The word INSECT POWDER is now registered as a synonym. If a user in, for example, the WorkZone Client case details page enters INSECT POWDER i the keyword field, it will automatically be replaced with INSECTICIDE.

User

The cell displays the ID of the user who initially created the keyword or the synonym.

The ID of the user is by default automatically entered into the field when the user registers a keyword.

The cell is locked and cannot be edited.

 

Date

The cell displays the date when the keyword was registered.

The date is by default automatically entered into the cell. Hereafter the cell is locked and cannot be edited.