F2 integration

Automatic creation of the SJ-TEMP case type is required for the use of an F2 integration service workflow. For more information about F2 integration, see F2 integration in the WorkZone Process Administrator's Guide

Verify automatic creation setup for SJ-TEMP

  1. Open WorkZone Configurator, and go to Taxonomy.
  2. On the Taxonomy page, select the Classification scheme tab.
  3. Double-click the SJ-SYSTEM group case group
  4. Point to the SJ-TEMP case group, and click Edit.
  5. Verify that Case Creation is enabled.