Updated: 01/10/2024
WorkZone support matrix (on-premises)
Supported WorkZone versions
The following WorkZone versions are currently supported at the time of this release:
- WorkZone 2022.0
- WorkZone 2021.0, WorkZone 2021.1, WorkZone 2021.2, WorkZone 2021.3
- WorkZone 2020.0, WorkZone 2020.1, WorkZone 2020.2, WorkZone 2020.3
For more information, see Supported WorkZone versions.
3rd party products
Install and configure WorkZone in a production environment with the 3rd party products listed here. If you do not find a specific 3rd party product in the list, it should be assumed that it is not supported.
Operating systems
WorkZone 2022.0 supports the following versions of Microsoft and macOS operating systems:
Server operating systems
Server operating system |
Notes |
---|---|
Microsoft Windows Server 2016 |
Non-core edition |
Microsoft Windows Server 2019 |
Non-core edition |
For an overview, see Supported Windows Server releases in the Installation Guide for WorkZone.
Client operating systems
Client operating system |
Versions | Notes |
---|---|---|
Microsoft Windows 10 |
2004, 20H2, 21H1 Note: It is recommended to apply all recommended Windows Updates.
|
32 bit & 64 bit |
macOS |
High Sierra (10.13.6) |
|
For an overview, see Supported Windows and macOS releases in the Installation Guide for WorkZone.
Microsoft.NET framework
WorkZone requires the Microsoft.Net framework 4.8. The Microsoft.NET framework 4.8 is installed automatically during WorkZone Content Server installation.
Microsoft Exchange Server
WorkZone 2022.0 supports the following versions of Microsoft Exchange Server:
Microsoft Exchange Server | Notes |
---|---|
Exchange Server 2016 |
Note: For WorkZone 365, the Outlook - Mail module is not supported. Other modules (Word, Excel, PowerPoint, Outlook Meeting) are supported.
The MailAgent must be set to communicate with Exchange Server via Exchange Web Services. |
Exchange Server 2019 |
Note: For WorkZone 365, the Outlook - Mail module is not supported. Other modules (Word, Excel, PowerPoint, Outlook Meeting) are supported.
The MailAgent must be set to communicate with Exchange Server via Exchange Web Services. |
Exchange Online |
WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails. |
Oracle database
WorkZone 2022.0 supports the following Oracle database versions:
Database server
Database server | Notes |
---|---|
Oracle 12.2.0.1* *Oracle 12.2 is not supported for new databases |
Standard edition or higher. |
Oracle 19c (12.2.0.3) |
Standard edition or higher. |
For an overview, see Supported Oracle releases in the WorkZone Installation Guide.
Database client
Database client | Notes |
---|---|
Oracle client 12.2.0.1 for Microsoft Windows |
Included in the installation of WorkZone Content Server. |
Supported browsers
WorkZone 2022.0 supports the following browsers:
Internet browser | Notes |
---|---|
Microsoft Internet Explorer 11.0 (32 bit only) |
|
Google Chrome for Windows (32 bit and 64 bit) |
Version 71 or later. Note:
|
Google Chrome for macOS |
Note:
|
Microsoft Edge Chromium (32 bit and 64 bit) |
Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium.
|
Safari |
Note: Explorer integration is not supported in Safari browser.
|
For an overview, see Supported browsers in the Installation Guide for WorkZone.
Microsoft Office solutions
Microsoft Office Suite
WorkZone 2022.0 supports the following versions of Microsoft Office:
Microsoft Office version | WorkZone Mobile |
WorkZone 365 |
WorkZone for Office | Notes |
---|---|---|---|---|
Microsoft 365 (Windows and macOS) |
yes | yes, Click-to-Run |
yes, Click-to-Run |
32 bit & 64 bit |
Microsoft Office 2019 |
- |
no |
yes, Click-to-Run |
32 bit & 64 bit |
Microsoft Office Online |
- |
yes |
yes |
|
For an overview, see Supported Office releases in the Installation Guide for WorkZone.
Microsoft Office Online Server
Office Online Server | Notes |
---|---|
Microsoft Office Online Server |
Released February, 2016 The Office Online Server replaces the Office Web Apps Server 2013. |
CPR
OFF4
InfoScan
InfoScan 2.26 or later.
WorkZone Interact
WorkZone Interact 2.28.1 or later.
Lasernet
Lasernet 9
Transport Layer Security (TLS)
All WorkZone modules support TLS 1.2.
Mobile
- iOS 14 on iPad and iPhone.
- Android 9.x, 10.x, 11.x.
Mobile Device Management Systems | iOS | Android |
---|---|---|
Citrix Endpoint Management | iOS 14 | - |
Microsoft Intune | iOS 14 | - |
* Due to lack of integration between Citrix and Microsoft 365, document editing is not supported in Citrix MDM infrastructures. All other features are supported in Citrix.
If you have questions regarding the support matrix, please contact our product support department.