Onboarding

You can start using WorkZone Cloud Edition if you are new to WorkZone or if you are already using it as an on-premises solution.

Prerequisites

The main prerequisites for WorkZone Cloud Edition are:

• Microsoft Azure Active Directory as a Customer Directory
• Microsoft Office 365
• Installation of WorkZone Active Directory Service on the on-premises domain
• Microsoft Exchange Online

New to WorkZone

Please contact Leif Ilsø, Area Director, Sales Cloud Business Solutions (LI@kmd.dk) for more details.

Move from WorkZone on-premises to WorkZone Cloud Edition

You can migrate to WorkZone Cloud Edition from the on-premises WorkZone version 2020.3 or newer. Migration is performed similarly to a regular version upgrade.

Customizations in WorkZone Cloud Edition

In WorkZone Cloud Edition, like any on-premises WorkZone installations, integrations, processes, workflows, and reports can be configured to suit an organization's specific needs.

Unavailable services

Some WorkZone services and integrations are not available in WorkZone Cloud Edition due to lack of support or changed functionality in the Azure Cloud environment.

A list of services that are not available in WorkZone Cloud Edition can be seen in the support matrix for WorkZone Client.

Contact your WorkZone Service Delivery Manager to get more information on the prerequisites, requirements, and steps for migrating to WorkZone Cloud Edition.