e-Boks mailbox mapping

To view, add and edit e-Boks maibox mappings, you must have the PROCESSADM access code.

If your organization receives e-Boks messages that are sent to subunits (for example to different authorities or subdivisions), you can map these messages to specific WorkZone cases and units. That is, to configure the e-Boks message handler service workflow to save these messages on specific WorkZone cases that are mapped to the relevant WorkZone units.

You can view, add, and edit e-Boks mailbox mappings on the e-Boks mailbox mappings tab in the Process section.

  1. On the start page, click Process.
  2. Select the e-Boks mailbox mappings tab. A list of existing e-Boks mail mappings will be displayed.
  1. On the start page, click Process.
  2. Select the e-Boks mailbox mappings tab.
  3. In the bottom right corner, click Create to open the Create e-Boks mailbox mapping form.
  4. Fill in the following fields:
    • Mailbox ID: enter the mailbox ID.
    • Mailbox name: enter the mailbox name.
    • Responsible unit: from a droplist, select the relevant WorkZone unit.
    • Case: from a droplist, select the WorkZone case on which you want to save messages from this mailbox.
      Tip: You can only select an open case.
  5. NgDP Guid: if you are setting up an e-Boks mailbox for the Danish next generation Digital Post (NgDP), enter the GUID of the corresponding contact point. Do this for each mailbox mapping that must be configured.
  6. Click Create.
  1. On the start page, click Process.
  2. Select the e-Boks mailbox mappings tab.
  3. Point to the menu bar next to the mapping that you want to edit, and select Edit.
  4. In the edit form, update the existing values as needed.
  5. Click Save.

See Also

Configure SmartPost to use next generation Digital Post (for more information on how to configure e-Boks mailbox mapping for NgDP)