WorkZone Cloud Edition support matrix
Supported WorkZone version
- WorkZone 2023.1
For more information, see Supported WorkZone versions.
Third-party products
Configure WorkZone Cloud Edition with the third-party products listed below. If you do not find a specific third-party product in the list, it should be assumed that it is not supported.
WorkZone Cloud Edition services
WorkZone Cloud Edition includes the following services:
- OData, Process, PDF Rest Services
- WorkZone Interact (optional)
Unavailable services
A number of legacy services is not be available in WorkZone Cloud Edition, for example:
- XDI-Port
- SOMASP
- FESD services
- Import Manager
- InfoScan
- CPR Batch
For further guidance on transforming from these services to WorkZone Cloud Edition, please contact our product support department.
Unsupported features
The features that are listed below are not yet supported in WorkZone Cloud Edition:
- CVR integration
- SmartPost
- Mass dispatch
Operating systems
|
Client operating system |
Versions | Notes |
|---|---|---|
|
Azure Kubernetes Service (AKS) |
|
|
|
Microsoft Windows 10
|
21H1, 21H2 Note: It is recommended to apply all recommended Windows updates.
|
32 bit & 64 bit |
|
Microsoft Windows 11 |
21H2 Note: It is recommended to apply all recommended Windows updates.
|
32 bit & 64 bit |
|
macOS |
Big Sur 11, Monterey 12 |
|
For an overview, see Supported Windows and macOS releases.
Microsoft Exchange Server
| Microsoft Exchange Server | Notes |
|---|---|
|
Exchange 2019 |
The MailAgent must be set to communicate with Exchange Server via Exchange Web Services. Note: For WorkZone 365, the mail categories for emails saved to WorkZone are not supported.
|
|
Exchange Online |
WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails. |
Supported browsers
| Internet browser | Notes |
|---|---|
|
Google Chrome for Windows (32 bit and 64 bit) |
Version 99.0 or later. Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the
 Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer. |
|
Google Chrome for macOS |
Note: Explorer integration is not supported in Google Chrome for macOS.
|
|
Microsoft Edge Chromium (32 bit and 64 bit) |
Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the
Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer. |
|
Safari |
Note: Explorer integration is not supported in Safari browser.
|
For an overview, see Supported browsers.
Microsoft Office solutions
Microsoft Office and 365
WorkZone2023.1 supports the following versions of Microsoft Office and 365:
| Microsoft Office version |
WorkZone 365 |
WorkZone for Office | WorkZone Teams | WorkZone SharePoint | Notes |
|---|---|---|---|---|---|
|
Microsoft 365 (Outlook for Windows and macOS) |
yes, Click-to-Run* |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of email categories for emails saved to WorkZone. |
|
Microsoft 365 (Word, Excel and PowerPoint for Windows and macOS) |
yes, Click-to-Run* |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of creating new documents and opening existing documents from WorkZone Client. |
|
Microsoft 365 Teams |
no | no |
yes |
no |
Requires Azure AD authentication. |
|
Microsoft 365 SharePoint |
no |
no |
no |
yes |
|
|
Microsoft Office 2021 |
yes |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of email categories for emails saved to WorkZone. |
|
Microsoft Office 2019 |
yes |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of saving emails from Outlook to WorkZone. |
|
Microsoft Office Online (Outlook) |
yes* |
no |
no |
no |
*All features are supported with the exception of email categories for emails saved to WorkZone. |
|
Microsoft Office Online (Word, Excel, PowerPoint) |
yes* |
no |
no |
no |
*All features are supported with the exception of creating new documents and opening existing documents from WorkZone Client. |
For an overview, see Supported Office releases.
Microsoft Office Online Server
| Office Online Server | Notes |
|---|---|
|
Microsoft Office Online Server |
Released February, 2016 |
WorkZone Interact
WorkZone Interact 2.28.1 or later.
Transport Layer Security (TLS)
All WorkZone modules support TLS 1.2.
Mobile
- iOS 14.x, 15.x on iPad and iPhone.
- Android 9.x, 10.x, 11.x.
If you have questions regarding the support matrix, please contact our product support department.
