What's new

WorkZone Explorer 2023.2

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If your organization is using OAuth2 for user authentication
Performing case and document searches directly from File Explorer is not supported in a cloud setup as OAuth2 authentication is not supported by Windows Federated Search. See Supported Authentication Protocols (External link)

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WorkZone Explorer can now be activated and deactivated from WorkZone Configurator > Global > Feature settings > Client > Explorer.

  • If WorkZone Explorer is activated, the Explore button in the main ribbon in WorkZone Client will be displayed and the WorkZone Explorer feature will be accessible.
  • If WorkZone Explorer is deactivated, the Explore button in the main ribbon in WorkZone Client will not be displayed and the WorkZone Explorer feature will be inaccessible.

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  • You can configure the WorkZone Explorer from the WorkZone Configurator instead of the Web.config file. The configuration settings are stored in the WorkZone database instead of the WorkZone Explorer Web.config file.
    For this reason, the Web.Config file should not be used to configure the WorkZone Explorer.
  • You can now delete empty documents directly from File Explorer.

    • Note that you still need to move documents with content to the Recycle Bin first and then delete them. See Delete and restore documents.