Required registry settings

It is recommended, that you add the following registry settings on all PCs running WorkZone for Office, to avoid WorkZone add-in being occasionally turned off in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

  • General Microsoft Office keys (apply to all Office versions, must be added once)

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]

"OUTLOOK. EXE"=dword:00001b58

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Scanjour.Office.OutlookAddIn]

"LoadBehavior"=dword:00000003

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Scanjour.MeetingModule.OutlookAddIn]

"LoadBehavior"=dword:00000003

[HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins\Scanjour.Office.WordAddIn]

"LoadBehavior"=dword:00000003

[HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Scanjour.Office.ExcelAddIn]

"LoadBehavior"=dword:00000003

[HKEY_CURRENT_USER\Software\Microsoft\Office\PowerPoint\Addins\Scanjour.Office.PowerPointAddIn]

"LoadBehavior"=dword:00000003

  • Microsoft Office 2016, 2019, and Microsoft 365 keys (must be added once):
    • Outlook

      • [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList]

      "Scanjour.Office.OutlookAddIn"=dword:00000001

      "Scanjour.MeetingModule.OutlookAddIn"=dword:00000001

      The following setting is only required, if you want to view Cases & Document lists as a folder in Outlook:

      [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Security]

      "EnableRoamingFolderHomepages"=dword:00000001

      See WorkZone for Office user guide for more information.

    • Word

      • [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Resiliency\DoNotDisableAddinList]

      "Scanjour.Office.WordAddIn"=dword:00000001

    • Excel

      • [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Resiliency\DoNotDisableAddinList]

      "Scanjour.Office.ExcelAddIn"=dword:00000001

    • PowerPoint

      • [HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\PowerPoint\Resiliency\DoNotDisableAddinList]

      "Scanjour.Office.PowerPointAddIn"=dword:00000001

  • Deleting keys (must be rolled out on a daily basis or whenever WorkZone users log in to their machines):

    • Deleting keys to clear blacklists of add-ins that caused Microsoft Office apps to crash:

      • [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\CrashingAddinList]

      [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Resiliency\CrashingAddinList]

      [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Resiliency\CrashingAddinList]

      [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\PowerPoint\Resiliency\CrashingAddinList]

    • Deleting keys to clear the list of already disabled Microsoft Office add-ins:

    [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\DisabledItems]

    [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Resiliency\DisabledItems]

    [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Resiliency\DisabledItems]

    [-HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\PowerPoint\Resiliency\DisabledItems]

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\ProtocolExecute\wzfo]

    “WarnOnOpen”=dword:00000000