WorkZone Process post-installation checklist

When you have installed WorkZone Process, perform the following steps to verify that the installation is complete.

To be verified Comments

Verify the installation by this overview:

Test the installation.

  • To verify the installation of WorkZone Process, refer to the section "Testing WorkZone Process".
  • To verify that WorkZone PDF is installed together with each web server, refer to the section "Testing WorkZone PDF".

The tests mentioned in the description in the Test the installation section cover the whole product suite. Perform the tests that are relevant for your installation.

In WorkZone 2014 R2 and WorkZone 2016 R2, WorkZone PDF is required for the use of print tasks.

In WorkZone Client, verify that the WorkZone Process add-in is enabled.

  

Check the Event Viewer for any issues listed for administrative events.

  

In WorkZone 2014 R2 and WorkZone 2016 R2, for the use of notifications, verify that the notification services are running.

To verify that the notification services are running, open Services on the server environment and verify that the following services are listed with the status Running and the status type Automatic:

  • ScanJour Process Mail Notification Agent
  • ScanJour Process Push Notification Agent
  • ScanJour Service Process Agent
  • ScanJour WorkZone Process Asset Update Service

Check the version of the installed application.

Open ScanJour SQL, type select * from version, and click Execute.

Check that the service queue does not contain a status code "2" in order to verify that the mail agent can access the process web service on the web server.

Open ScanJour SQL, type select * from service_queue where agent_type = 'WZP', and click Execute.

Check the packages installed

Open ScanJour SQL, type select * from wzp_package, and click Execute.

If you use OAuth authorization, check that Anonymous Authentication is enabled for the Process site in IIS Manager.