Global 365 configuration

Prerequisite: To configure the global 365 settings, you must be assigned the CONFIGADM access code.

In WorkZone Configurator, you can define the default settings for Microsoft 365.

  1. On the start page, click 365.
  2. Select the Global office configuration tab.
  3. Apply your changes.

When you make a change on the WorkZone Configurator UI, you update the settings in the database (table wzc_configuration). Users need to restart relevant Microsoft app (Outlook, Word, Excel, or PowerPoint) to apply the updated configuration.

Field

Description

Case creation

Define settings that will be used during WorkZone case creation from WorkZone 365.

  • Allow to create Standard cases: Enable this option to allow users creating cases with the Standard case case category. See Standard case for more information.