FAQs

You must scan to the Profile Distributor, if different documents in a bundle of documents for scanning must be handled by different profiles.

A cover page always contains one or more codes. One of these codes identifies the page as being a cover page (typically the code KON). All other codes for cover pages have an “initstring” and a value. For example the code SBHAHO means the case handler AHO.

To define on a cover page that a document must be handled by a specific profile, you also must specify this by means of an “initstring” and a value. The “initstring” must be the one, which is defined in the Initstring på Profilkode [Initstrings for profile Codes] field in the SJ ServerScan Admin window. For more information, see Configure WorkZone Content Server Imaging.

If, for instance, you have defined the value AFD in the Initstring på Profilkode field, and you have defined the value MAR in the Profile Code field, you can scan to the “Marketing department” by making a code with the text AFDMAR on your cover page. This code only has to be specified on the cover page for the main document.

When you click Publish in the SJ ServerScan Admin window and then click OK in the Publish ServerScan Konfiguration window, the following happens:

1. The sjPoll.cfg file is updated with the general properties (settings), which you have defined in the SJ ServerScan Admin window. The sjPoll.cfg file contains all the XML fields, the codes for cover pages and a standard window for manual registration. All profiles with the value 1 – Automatic in the Profile Type field, furthermore will be configured in this CFG file.
2. The sjPoll.cfg file is copied to the sjPollForms.cfg file. If the sjPollForms.cfgfile already exists, the existing file will be deleted. The sjPollForms.cfg file contains all the XML fields, the codes for cover pages and a standard window for manual registration. All profiles with the value 5 – Automatic Form Scan in the Profile Type field furthermore will be configured in this CFG file.
3. The ispoll.ini file is created.
4. The sjFordel.cfg file is created. If the sjFordel.cfg file already exists, the existing file will be deleted. The sjFordel.cfg file is the CFG file, which is used for scanning to the Profile Distributor. The SCANNED folder for this profile is always the one called \QUEUES\SCANNED.
5. For each profile the following is created:
   • A SCANNED folder called QUEUES\SCANNED_XXX (where XXX is the same as the value in the Profile Code field). The folder is not overwritten, if it exists already.
   • A DONE_XXX and a FAILED_XXX folder, if it is specified in the profile that it has to have its own DONE and FAILED folders (XXX is the same as the value in the Profile Code field). The folders are not overwritten, if they exist already.
   • A \CFG\ScanTo_XXX.cfg file, which is the configuration file for scanning to this profile (XXX is the same as the value in the Profile CodeProfile Code field). The file is overwritten, if it exists already.
   • A \CFG\ManReg_XXX.cfg file, which is the configuration file for standard manual registration (XXX is the same as the value in the Profile Code field). This file is only created for profiles with the value 3 – Manual Scan without Separator Sheet or the value 4 – Manual Scan with Separator Sheet in the Profile Type field. If the file already exists, the existing file is overwritten, if you have selected the Slet Eksisterende CFG Filer til Registrering [delete existing CFG files for Registration] checkbox in the Publish ServerScan Konfiguration window (see SJ ServerScan Administrator program).
   • A \CFG\ManReg_Failed_XXX.cfg file, which is the configuration file for manual registration of failed documents (XXX is the same as the value in the Profile Code field). If the file exists already, the existing file is overwritten, if you have selected the Slet Eksisterende CFG Filer til Registrering [delete existing CFG files for Registration] checkbox in the Publish ServerScan Konfiguration window (seeSJ ServerScan Administrator program).
   • A \CFG\sjPollManuel_XXX.cfg file, which is the configuration file for recognition of codes for cover pages and for separating files, which must be registered manually (XXX is the same as the value in the Profile Code field). The file is a copy (with a few changes) of the sjPoll.cfg file. This file is only created for profiles with the value 3 – Manual Scan without Separator Sheet or the value 4 – Manual Scan with Separator Sheet in the Profile Type field. If the file exists already, the existing file is overwritten.

You can edit all CFG files in Notepad or in the program InfoScan Setup. However, be aware that some files are overwritten when new configurations are published.

When a multifunction printer is scanning to a profile, it must be set up to scan to the \QUEUES\SCANNED_XXX folder belonging to this profile (XXX is the same as the value in the Profile Code field). Scanning to the Profile Distributor takes place by scanning to the \QUEUES\SCANNED folder.

If a customer already has an existing configuration, a new installation must be made and the master CFG file from the existing installation must be copied to CFG\sjPoll.cfg. The specific profiles then must be created again.

The CFG files created for manual registration must not to be deleted, if corrections have been made to the files after the last publication of the configuration (possibly with changes of the window for manual registration).

Shortcuts to the automatically generated CFG files can be created in the same manner as you normally create shortcuts to files.

From version 1.8.73, it is possible to scan in 24-bit color. However, please be aware that when ServerScan has been configured for color scanning, this prevents reliable OCR (Optical Character Recognition) of the generated TIFF-files.

A possible workaround is to scan the document in both color and Black and White (bitonal) and attach the Black and White scan to the color TIFF for a letter perfect rendering.

You configure your color setting according to the specifications of your chosen scanner.

From version 1.8.79, there is limited support for PDF:

• Barcode reading and document splitting
• No PDF support for manual registration (ISReg)

To set up support for PDF:

1. 1.In the InfoScan Setup window, click in the toolbar. The Capture Setup window opens.
2. Select the Poll from Disc check box and click Settings next to the check box.
   The Poll Setting window appears.
3. Double-click the poll type to select it.The Edit Poll Properties window appears.
4. In the Look for files with extension (jpg, bmp….etc): field, type PDF.
5. Click OK to close the Edit Poll Properties window.
6. Click OK to close the Poll Setting window.
7. Click OK to close the Capture Setup window.