Global and departmental access

Prerequisite:

  • To configure global or departmental access, you must be assigned the STJERNEADM and MEDARBADM access codes.
  • To configure departmental access, you must be assigned the corporate database setup.

You can grant specific users global or departmental access to allow these users view and edit items (cases, documents, contacts, meetings or actor sequences) protected by security access codes that the user is not a part of.

When granting a global or departmental access, you can define its expiration time (that is, when this access will be automatically revoked). A job to revoke the access runs every hour, meaning that the access will be revoked up to one hour after the expiration time.

  • By default, the expiration time is set to 4 hours in the future.
  • You can change or remove the expiration time at any moment (no expiration time means that the access is granted permanently).
Important: Global and departmental access are extensive rights that will allow the user to access sensitive information. Assign these rights only when needed.

Find more information about access rights and codes in WorkZone Client User Guide.

  • Global access: provides users with the full access to any items within your whole organization.
  • Departmental access: provides users with the full access to any items within their department.