About process packages

All standard process packages are deployed by default. The table below gives you an overview of which standard processes and service workflows are included in each of the process packages. Only the Basis process package is enabled by default. You can enable the other process packages in WorkZone Configurator.

Package name Processes/Service workflows in packages

Basis

Hearing (Basis)

Submission (Basis)

Mailbox monitoring

Mailbox handler

Create report

Process monitoring

Case monitoring

Extended

Distribution (Extended)

Submission (Extended)

Submission (Advanced)

Agency

Ministerial

ExternalCommunication

SmartPost

Digital Post message handler

F2

F2 requisition handler

F2 delivery

F2 information

F2 update
CaseActivity (Demo)

Public access
InteractConnector Interact connector

Enable process packages

You enable process packages in WorkZone Configurator.

  1. In WorkZone Configurator, go to Global > Feature settings > WorkZone Process.
  2. Select the check box next to the process package that you want to enable.

See also Feature settings in the WorkZone Configurator Administrator Guide.

Add customized process packages

You can add customized process packages in WorkZone Configurator. Go to Process > Process packages to add a package. See Process packages in the WorkZone Configurator Guide. You enable customized process packages in the same way you add standard process packages.

See also Process package development in the WorkZone Process Developer Guide.