Configure the process history document

When a process is complete, a history document is generated and saved on the current case. The history document summarizes the actions and results during the process. WorkZone Process includes a default history template document that is used for all process types. However, you can configure a specific history document for each type of process.

It is also possible to customize or create a new history document template but it requires developer assistance. See Custom reports in the WorkZone PDF Developer Guide for information about how to create a new template and deploy it.

Note: Not all processes generate history documents. Phase processes, for example, do not generate history documents. For other process types, for example, the extended distribution process and the extended submission process, you can enable or disable generation of history documents. Except for the SmartPost process, no history document is generated if the process is canceled. The SmartPost process generates a history document but includes information about the process being canceled.

Configure a process-specific history document

You configure the history document in WorkZone Configurator as part of editing process parameters. See Edit process parameters in the WorkZone Configurator Administrator Guide.

  1. In WorkZone Configurator, click Process.
  2. Click Processes.
  3. Point to the process for which you want to configure the history document. A menu bar appears.
  4. Click Edit process parameters, and specify the history document parameters:
  • ReportID
  • RecordType
  • RecordState
  • TitleTemplate

The process history parameters and default values are described below.

Name Default value Description
ReportID 302c1bc6-7049-4759-b931-42ca6cc96f60

The ID (GUID) of the history document to generate.

RecordType PROHIST

The document type of the history document that is generated by the process.

RecordState  

The document state of the history document that is generated by the process.

If you do not specify a document state, the document state specified in the DocumentState setting in the general process settings will be used. See Process settings in the WorkZone Configurator Administrator Guide.

TitleTemplate

{0}: {1} {2}

A template that is used to create the title of the history document. By default, the template has placeholders for the process type {0}, the process title {1}, and a date stamp {2}.

Example: Hearing (Basis): Test case (25-06-2018)

You can change this setting if you want to name the process history documents differently.

A history document generated by a hearing process:

The SmartPost history document looks a bit different: