What's new

Updated configuration guidelines for WorkZone 365 add-ins

• To use WorkZone 365 add-ins, you will need to download and adjust relevant manifest files. See Deploy and configure WorkZone 365.
• For instructions on how to install and update WorkZone 365 add-ins, see Deploy and configure WorkZone 365 and Update existing WorkZone 365 add-ins.
• If your organization will use WorkZone 365 with shared mailboxes on the Microsoft Exchange Server 2019, you must add an impersonation permission to your Exchange server first. See Using WorkZone 365 with shared mailboxes on Exchange Server 2019.

SmartPost: Important if you upgrade from 2024.1 to 2024.2

If you upgrade from 2024.1 to 2024.2 and use SmartPost, you must cancel running SmartPost processes and restart them using the Send SmartPost dialog (not from the Processes Overview). This is to ensure that SmartPost uses the upgraded NgDP dispatcher.

Mass Dispatch: Important if you upgrade from 2024.1 to 2024.2

If you upgrade from 2024.1 to 2024.2 and use WorkZone Mass Dispatch, you must complete all mass dispatch processes before you upgrade. Any active mass dispatch processes will not continue to run after the upgrade.

Add process packages

You can now add customized process packages using in WorkZone Configurator.

Note that existing command line Package Loader tool is not supported in a cloud installation.

See Activate and load process packages.

This is the first version of this guide.