WorkZone Cloud Edition support matrix

Prerequisite: Entra ID integration is required.

No changes in this release.

 

Version

 Notes
Client operating systems

Microsoft Windows 10 22H2

(32 bit and 64 bit)

 

Microsoft Windows 11 22H2

(64 bit)

macOS Monterey 12

macOS Ventura 13

 

macOS Sonoma 14

 

Authentication

Entra ID

SCIM or Active Directory Synch.

Containers

Azure Kubernetes Service (AKS)

 

Microsoft Exchange Server

 

Exchange Server 2019
  • Supported with EU cloud setup of WorkZone only.
  • The MailAgent must be set to communicate with Exchange Server via Exchange Web Services.
  • For WorkZone 365, the mail categories for emails saved to WorkZone are not supported.
Important: Microsoft removed Exchange Server 2019 from mainstream support on the 9th of January 2024 and has not yet announced a replacement. Therefore, WorkZone will continue to support Exchange Server 2019, until a new support plan is announced with at least six months notice. If you have any further questions, please reach out to your contact person in KMD WorkZone.

Exchange Online

WorkZone must be able to access the Exchange Online server using the account used to send smartmails.

For WorkZone 365, the mail categories for emails saved to WorkZone are only supported for regular inbox folders (for shared mailboxes, mail categories are not supported yet).

Supported browsers

 

 

 

 

Google Chrome for Windows

(32 bit and 64 bit)

 Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Google Chrome for macOS

 Explorer integration is not supported in Google Chrome for macOS.

Microsoft Edge Chromium

(32 bit and 64 bit)

 Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Safari

 Explorer integration is not supported in Safari browser.

Microsoft Office solutions

 

 

Microsoft 365 (Outlook, Office, Teams, SharePoint)

See the support matrix for WorkZone support matrix for Microsoft Office and 365.

Microsoft Office Online (Outlook)

 

Office 2019 and 2021

 

WorkZone Interact

WorkZone Interact 2.28.1 or later.

 

Transport Layer Security (TLS)

TLS 1.2

All WorkZone modules support TLS 1.2.

Mobile

 

iOS 17.x, 16.x

 

Android 13.x, 12.x

 
Microsoft Office version

WorkZone 365

WorkZone for Office WorkZone Teams WorkZone SharePoint Notes

Microsoft 365 (Outlook for Windows and macOS)

 yes, Click-to-Run

yes, Click-to-Run

no

no

32 bit & 64 bit

Microsoft 365 (Word, Excel and PowerPoint for Windows and macOS)

yes, Click-to-Run

yes, Click-to-Run

no

no

32 bit & 64 bit

Microsoft 365 Teams

 no no

yes

no

Requires Entra ID authentication.

Microsoft 365 SharePoint

no

no

no

yes

 

Microsoft Office 2021

yes*

yes, Click-to-Run

no

no

32 bit & 64 bit

*All WorkZone features are supported with the exception of:

  • Email categories for emails saved to WorkZone.
  • Working with shared mailboxes in WorkZone 365.

Microsoft Office 2019

yes

yes, Click-to-Run

no

no

All WorkZone features are supported with the exception of:

  • Working with shared mailboxes in WorkZone 365.

Microsoft Office Online (Outlook)

yes*

no

no

no

*All WorkZone features are supported with the exception of:

  • Email categories for emails saved to WorkZone.
  • Saving multiple emails to WorkZone.

Microsoft Office Online (Word, Excel, PowerPoint)

yes

no

no

no

 

If you have questions regarding the support matrix, please contact KMD WorkZone Support.

Unavailable services

The following legacy services are not available in WorkZone Cloud Edition:

  • XDI-Port
  • SOMASP
  • FESD services
  • Import Manager
  • InfoScan

Please contact the KMDWorkZone product support team for instructions onto how to transition from these services to WorkZone Cloud Edition.

Note: Mass Dispatch is running on containers in 2024.4 but scaling is not yet supported.

See also: