Desupported versions and third party products

This page provides an overview of third party products and releases that WorkZone no longer support as of the 2024.5 release. It also includes important information about upcoming desupport plans.

Container-based on-premises

Desupported in 2024.5

Product/Version	Additional information
Oracle 21

Upcoming plans for desupport

Product/Version	Additional information
Windows node pools for Windows Server 2019	WorkZone 2024.5 is the last version that supports Windows node pools for Windows Server 2019. Please upgrade to Windows Server 2022 before next release. See Microsoft article Upgrade the OS version for your Azure Kubernetes Service (AKS) Windows workloads.
Microsoft Office 2019 and 2021	WorkZone 365 will transition to supporting only the two most recent Microsoft Office versions: Microsoft 365 and Office 2024. Consequently, support for Office 2019 and 2021 will be discontinued. We recommend using Microsoft 365. Its continuous platform updates allow us to enhance and extend WorkZone 365 capabilities as new Microsoft 365 features become available. Note that the WorkZone for Office support matrix remains unchanged.
OAuth2	Oauth2 will be replaced with Microsoft Azure authentication. If you have integrations that use Oauth2, you will need to refactor them to use Azure authentication. This change affects both third party and custom integrations.
WorkZone Mobile (old app)	Due to the lack of support by the development framework Xamarin for the iOS 17 SDK, no updates will be provided for WorkZone Mobile (old app) after the April 29, 2025.

Cloud edition

Desupported in 2024.5

Product/Version	Additional information
None

Upcoming plans for desupport

Product/Version	Additional information
Microsoft Office 2019 and 2021	WorkZone 365 will transition to supporting only the two most recent Microsoft Office versions: Microsoft 365 and Office 2024. Consequently, support for Office 2019 and 2021 will be discontinued. We recommend using Microsoft 365. Its continuous platform updates allow us to enhance and extend WorkZone 365 capabilities as new Microsoft 365 features become available. Note that the WorkZone for Office support matrix remains unchanged.
OAuth2	Oauth2 will be replaced with Microsoft Azure authentication. If you have integrations that use Oauth2, you will need to refactor them to use Azure authentication. This change affects both third party and custom integrations.
WorkZone Mobile (old app)	Due to the lack of support by the development framework Xamarin for the iOS 17 SDK, no updates will be provided for WorkZone Mobile (old app) after the April 29, 2025.

Product/Version

Additional information

Microsoft Office 2019 and 2021

WorkZone 365 will transition to supporting only the two most recent Microsoft Office versions: Microsoft 365 and Office 2024. Consequently, support for Office 2019 and 2021 will be discontinued.

We recommend using Microsoft 365. Its continuous platform updates allow us to enhance and extend WorkZone 365 capabilities as new Microsoft 365 features become available.

Note that the WorkZone for Office support matrix remains unchanged.

OAuth2

Oauth2 will be replaced with Microsoft Azure authentication. If you have integrations that use Oauth2, you will need to refactor them to use Azure authentication. This change affects both third party and custom integrations.

WorkZone Mobile (old app)

Due to the lack of support by the development framework Xamarin for the iOS 17 SDK, no updates will be provided for WorkZone Mobile (old app) after the April 29, 2025.