WorkZone Cloud Edition support matrix

Prerequisite: The Entra ID integration is required.
  • macOs Sequoia 15 has been added.
  • macOS Monterey 12 is no longer supported.
  • The support matrix now also shows our latest mobile app: WorkZone Mobile (New) app.
  • iOS 18 and Android 14 versions have been added.
  • Due to the lack of support by the development framework Xamarin for the iOS 17 SDK, no updates will be provided for the WorkZone Mobile app after the April 29, 2025.
  • TLS version is now version 1.3.
 

Version

 Notes
Client operating systems

Microsoft Windows 10 22H2

(64 bit)

 

Microsoft Windows 11

(64 bit)

macOS Ventura 13

 

macOS Sonoma 14

macOS Sequoia 15

 

Authentication

Entra ID

SCIM or Active Directory synchronization.

Containers

Azure Kubernetes Service (AKS)

 

Microsoft Exchange Server

 

Exchange Server 2019
  • Supported with EU cloud setup of WorkZone only.
  • The MailAgent must be set to communicate with Exchange Server via Exchange Web Services.
  • For WorkZone 365, the mail categories for emails saved to WorkZone are not supported.
Important: Microsoft removed Exchange Server 2019 from mainstream support on the 9th of January 2024 and has not yet announced a replacement. Therefore, WorkZone will continue to support Exchange Server 2019, until a new support plan is announced with at least six months notice. If you have any further questions, please reach out to your contact person in KMD WorkZone.

Exchange Online

WorkZone must be able to access the Exchange Online server with the account that is used to send smartmails.

For WorkZone 365, the mail categories for emails saved to WorkZone are only supported for regular inbox folders (for shared mailboxes, mail categories are not supported yet).

Supported browsers

 

 

 

 

Google Chrome for Windows

 Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Google Chrome for macOS

 The WorkZone Explorer integration is not supported in Google Chrome for macOS.

Microsoft Edge Chromium

 Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Safari

 The WorkZone Explorerintegration is not supported in Safari browser.

Microsoft Office solutions

 

 

Microsoft 365 (Outlook, Office, Teams, SharePoint)

See the support matrix for WorkZone support matrix for Microsoft Office and 365.

Microsoft Office Online (Outlook)

 

Office 2019 and 2021

 

Mobile

iOS 17.x and 16.x

Important: Due to the lack of support by development framework Xamarin for the iOS 17 SDK, no updates will be provided for the WorkZone Mobile app after the April 29, 2025.

App Store

App Store (Intune)

Android 14.x and 13.x

WorkZone supports the latest two versions.

Google Play

Mobile (New)

iOS 18.x and 17.x

WorkZone supports the latest two versions.

App Store

Android 15.x and 14.x

WorkZone supports the latest two versions.

Google Play

Transport Layer Security (TLS)

TLS 1.3

All WorkZone modules support TLS 1.3.

WorkZone 3rd party modules

  Version Notes

WorkZone Interact

2.32.7 or later.

Visma FirstAgenda Management

 The latest version.

See FirstAgenda.

SnapLogic

 The latest version.

See SnapLogic Snaplex.

SnapLogic will not run in air-gapped environments.
Microsoft Office version

WorkZone 365

WorkZone for Office WorkZone Teams WorkZone SharePoint Notes

Microsoft 365 (Outlook for Windows and macOS)

 yes, Click-to-Run

yes, Click-to-Run

no

no

32 bit & 64 bit

Microsoft 365 (Word, Excel and PowerPoint for Windows and macOS)

yes, Click-to-Run

yes, Click-to-Run

no

no

32 bit & 64 bit

Microsoft 365 Teams

 no no

yes

no

Requires Entra ID authentication.

Microsoft 365 SharePoint

no

no

no

yes

 

Microsoft Office 2021

yes*

yes, Click-to-Run

no

no

32 bit & 64 bit

*All WorkZone features are supported with the exception of:

  • Email categories for emails saved to WorkZone.
  • Working with shared mailboxes in WorkZone 365.

Microsoft Office 2019

yes

yes, Click-to-Run

no

no

All WorkZone features are supported with the exception of:

  • Working with shared mailboxes in WorkZone 365.

Microsoft Office Online (Outlook)

yes*

no

no

no

*All WorkZone features are supported with the exception of:

  • Email categories for emails saved to WorkZone.
  • Saving multiple emails to WorkZone.

Microsoft Office Online (Word, Excel, PowerPoint)

yes

no

no

no

 

If you have questions regarding the support matrix, please contact KMD KMD WorkZone Support.

Unavailable services

The following legacy services are not available in WorkZone Cloud Edition:

Please contact the KMD WorkZone product support team for instructions on how to transition from these services to WorkZone Cloud Edition.

Note: WorkZone Mass Dispatch runs on containers in 2024.5 but scaling is not yet supported.

See also: