WorkZone support matrix (on-premises, MSI)

Important: This support matrix covers the on-premises MSI installation of WorkZone.

Supported WorkZone versions

The following WorkZone versions are currently supported at the time of this release:

WorkZone 2025.0
WorkZone 2024.0, WorkZone 2024.1, WorkZone 2024.2, WorkZone 2024.3, WorkZone 2024.4, WorkZone 2024.5
WorkZone 2023.3

For more information, see Supported WorkZone versions.

Third-party products

Install and configure WorkZone in a production environment with the third-party products listed here. If you do not find a specific third-party product in the list, it should be assumed that it is not supported.

	Version	Notes
Client operating systems	Microsoft Windows 11 (64 bit)
	macOS Sequoia 15
	macOS 26 Tahoe
Microsoft Exchange Server	Exchange SE
Microsoft Exchange Server	Exchange Online	WorkZone must be able to access the Exchange Online server with the account that is used to send smartmails. For WorkZone 365, the mail categories for emails saved to WorkZone are only supported for regular inbox folders (for shared mailboxes, mail categories are not supported yet).
Microsoft Windows Server	Windows Server 2019	Non-core edition
Microsoft Windows Server	Windows Server 2022	Non-core edition
Oracle client	Oracle client 19 for Microsoft Windows	Included in the installation of WorkZone Content Server

Supported browsers	Google Chrome for Windows	Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.
	Google Chrome for macOS	The WorkZone Explorer integration is not supported in Google Chrome for macOS.
	Microsoft Edge Chromium	Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.
	Safari	The WorkZone Explorer integration is not supported in the Safari browser.
	Firefox
Microsoft Office solutions	Microsoft 365 (Outlook, Office, SharePoint)	See the support matrix for WorkZone support matrix for Microsoft Office and 365.
	Microsoft Office Online (Outlook)
	Office 2016, 2019, 2021 and 2024
Mobile (New)	iOS 26.x and 18.x	WorkZone supports the latest two versions. App Store App Store (Intune)
Mobile (New)	Android 16.x and 15.x.	WorkZone supports the latest two versions. Google Play
Mobile	iOS 26.x and 18.x	Important: Due to the lack of support by development framework Xamarin for the iOS 17 SDK, no updates will be provided for the WorkZone Mobile (Legacy) app after the April 29, 2025. App Store App Store (Intune)
Mobile	Android 16.x and 15.x.	WorkZone supports the latest two versions. Google Play
Transport Layer Security (TLS)	TLS 1.3	All WorkZone modules support TLS 1.3.

WorkZone support matrix for Microsoft Office and 365

Microsoft Office version	WorkZone 365	WorkZone for Office	WorkZone SharePoint	Notes
Microsoft 365 (Outlook for Windows and macOS)	yes, Click-to-Run	yes, Click-to-Run	no	32 bit & 64 bit
Microsoft 365 (Word, Excel and PowerPoint for Windows and macOS)	yes, Click-to-Run	yes, Click-to-Run	no	32 bit & 64 bit
Microsoft 365 SharePoint	no	no	yes
Microsoft Office 2024	yes*	yes, Click-to-Run	no	32 bit & 64 bit *All WorkZone features are supported with the exception of: Email categories for emails saved to WorkZone. Working with shared mailboxes in WorkZone 365.
Microsoft Office 2021	yes*	yes, Click-to-Run	no	32 bit & 64 bit *All WorkZone features are supported with the exception of: Email categories for emails saved to WorkZone. Working with shared mailboxes in WorkZone 365.
Microsoft Office 2019	yes	yes, Click-to-Run	no	All WorkZone features are supported with the exception of: Working with shared mailboxes in WorkZone 365.
Microsoft Office 2016	no	yes	no

Microsoft Office Online (Outlook)	yes*	no	no	*All WorkZone features are supported with the exception of: Email categories for emails saved to WorkZone. Saving multiple emails to WorkZone.
Microsoft Office Online (Word, Excel, PowerPoint)	yes	no	no

CPR

OFF4

InfoScan

InfoScan 2.26 or later.

WorkZone Interact

WorkZone Interact 2.28.1 or later.

DCR Engine

DCR Engine 4.3.0.

If you have questions regarding the support matrix, please contact our product support department.