Fixed bugs in KMD WorkZone 2026.1

WorkZone Mobile (New): Very long loading time when starting the iOS app

Bug number INC0036540
Description Fixed the issue with very long loading time when starting the app.
Correction Fixed

WorkZone Mobile (New): KMD WorkZone app (iOS) is referred to as beta version

Bug number INC0041645
Description Fixed the issue where the KMD WorkZone app was referred to as the beta version.
Correction Fixed

WorkZone Mobile (New): Help button opens the wrong link (iOS app)

Bug number INC0041436
Description Fixed the issue where the Help button was pointing to documentation for the legacy WorkZone Mobile app.
Correction Fixed

WorkZone Mobile (New): Cannot see PDFs from the copied SmartPost in WorkZone Mobile (iOS app)

Bug number INC0042127
Description Fixed the issue where PDFs from the copied SmartPost tasks were not displayed in WorkZone Mobile.
Correction Fixed

WorkZone Mobile (New): KMD WorkZone app is referred to as beta version

Bug number INC0041645
Description Fixed the issue, where KMD WorkZone app was referred to as beta version
Correction Fixed

WorkZone Mobile (New): Annotation menu options not translated when device language is set to Danish (iOS app)

Bug number INC0046354
Description Fixed the issue where some PDF Annotation menu options were not translated, when device language is set to Danish.
Correction Fixed

WorkZone Mobile (New): Table of contents in PDF viewer does not appear until you select "format"

Bug number INC0046375
Description Fixed the issue, where the table of contents in PDF viewer did not appear until you select "format".
Correction Fixed

WorkZone Mobile (New): Some UI titles in the PDF viewer is in English when the device language is Danish

Bug number INC0046354
Description Fixed the issue when PDF Viewer displays the content in English, when device language is set to Danish.
Correction Fixed

WorkZone Process: SmartPost - Missing/incorrect reference to files in the documentation

Bug number INC0047498
Description Incorrect links has been replaced with information about contacting KMD WorkZone to obtain the SDK. See https://docs.workzone.kmd.net/2026_1/en-us/Content/WZP_DevGuide/SmartPost/Dispatcher_Create.htm
Correction Fixed

WorkZone One: Cannot get the 'Reminders' feature to work

Bug number INC0051757
Description The documentation about case reminders has been updated. See https://docs.workzone.kmd.net/2026_1/da-dk/Content/WZOne_UserGuide/Case/Cases.htm#Case_reminders
Correction Fixed

WorkZone PDF: One or more errors occurred during conversion but no information on which documents failed to convert

Bug number INC0036699
Description If errors occur, WorkZone Client displays a red box that lists the documents that failed to convert and explains why. See https://docs.workzone.kmd.net/2026_1/en-us/Content/WZClient_UserGuide/Reports/Manage_reports.htm.
Correction Fixed

Workzone Process: The address field is removed when sending to local print via SmartPost

Bug number INC0049275
Description When documents that contains multiple proofreading languages are sent with SmartPost, content in merge fields was lost during the sending process.
Correction Fixed

WorkZone Process: SmartPost letters lose merge field content when sent

Bug number INC0045460
Description When documents that contains multiple proofreading languages are sent with SmartPost, content in merge fields was lost during the sending process.
Correction Fixed

WorkZone Process: The deadline for a response via a case activity is set to a Saturday

Bug number INC0041816
Description When setting a date in DCR process using a calculation now + P7WD, the date is set to a Saturday if the activity is running just after midnight.
Correction Fixed

Contact synchronization: Part information is not linked to cases when creating new contacts with a CPR number

Bug number INC0039425
Description Part information is not linked to cases when creating new contacts with a CPR number in WorkZone.
Correction Fixed

WorkZone 365: WorkZone 365 fails in Single Tenant setup

Bug number INC0044190
Description umentation has been updated, and it is now possible to use single tenant registration to access Graph API by WorkZone 365 add-in.
Correction Fixed

WorkZone One: The 'Type' filter in the extended document search does not work

Bug number INC0041802
Description Follow-up fix to the 2026.0 change. OData property paths are now consistently converted in extended-search filters, so the 'File Type' filter returns only the selected document type.
Correction Fixed

WorkZone Client: When saving document from 'View PDF', file name is not the document title

Bug number INC0031894
Description Saving a PDF document via 'View PDF' now uses the document title instead of 'document (x).pdf' as the file name.
Correction Fixed

WorkZone One: The 'Case Group'/'KLE' dropdown is empty, blocking users from creating or updating cases

Bug number 285393
Description Fixed an issue where the 'Case Group' (KLE) dropdown was empty in the Create Case dialog, blocking users from creating or updating cases.
Correction Fixed

WorkZone Client: Limitation of maximum 50 facet options on a case

Bug number INC0044571
Description Facet selections now follow OData paging links when loading, so a case can hold more than 50 facet options. Previously, additional selections beyond the first 50 were silently dropped on save.
Correction Fixed

WorkZone One: Cannot create GEO cases, as Primary Party field complains about "more than 12 characters"

Bug number INC0040256
Description Follow-up fix to the 2026.0 change. BFE import errors during 'Primary Party' selection are now handled correctly, so case creation no longer gets stuck in an indefinite loading state on selected BFE values.
Correction Fixed

WorkZone One: Problems filling in the case templates

Bug number INC0051669
Description Resolved an intermittent issue where the case creation dialog could open with empty fields when creating a case from template, requiring users to retry several times.
Correction Fixed

WorkZone Client: Cannot add activities to Favorites

Bug number INC0051140
Description The 'Favorites' star icon now works for the Activities tab, so users can mark activities as Favorites in the same way as cases and documents.
Correction Fixed

WorkZone One: After creating a case with the "Personal case" category, that case shows the "Standard case" category

Bug number INC0052942
Description When you create a case without a template, and select a non-default case category, the case is now saved with the selected category instead of falling back to 'Standard case'.
Correction Fixed

WorkZone One: Advanced search with the 'Title' filter leads to inconsistent results compared to the free text search

Bug number INC0052860
Description Advanced search for cases and documents now uses the 'Summary' field instead of the 'Title' field on the search pages. Title-based searches are now consistent with the free text and quick search results, and support wildcard syntax.
Correction Fixed