F2 integration

Automatic creation of the SJ-TEMP case type is required for the use of an F2 integration service workflow. For more information about F2 integration, see F2 integration.

Verify automatic creation setup for SJ-TEMP

1. Open WorkZone Configurator, and go to Taxonomy.
2. On the Taxonomy page, select the Classification scheme tab.
3. Double-click the SJ-SYSTEM group case group
4. Point to the SJ-TEMP case group, and click Edit.
5. Verify that Case Creation is enabled.