About the solution

WorkZone Ministerial and Management Services is a solution that helps ministries and departments working with and managing the most common ministerial workflows. WorkZone supports the steps of the ministerial workflows and automation ensures efficient digitized administrative processes throughout an organization.

The WorkZone Ministerial and Management Services solution uses existing capabilities of the WorkZone Enterprise Information Management (EIM) platform. With this solution your organization gets access to ministerial and management services from Microsoft Office and Outlook and from the WorkZone clients that employees can access online and offline from their preferred devices.

Among the extensive functionality of WorkZone Ministerial and Management Services, you will find:

• Requisition, hearing, and submission processes handled directly from Outlook notification emails.
• Multiplatform mobile access: Online and offline mobile access to, for example, submissions, meeting materials, tasks, chats on iOS and Android devices.
• An overview of tasks based on deadlines, receipts, or your own or a secretariat's manual ranking of tasks.
• Support for chat on cases, documents, and parties in both WorkZone Client and WorkZone Mobile (Legacy).
• Advanced submission processes where you can have a variable number of approval steps and flows, variable number of approvers.
• Support for having both serial and parallel steps in a submission process to reflect the different stages of a submission.
• Reuse of saved and standardized sequences of approvers.
• Support for delegates.
• Access via Microsoft Office: View and execute search lists, save emails documents on case with complete markup from Microsoft Outlook and Office apps.

Read more about the WorkZone platform and WorkZone capabilities.