Field mapping in Interact+ forms to WorkZone data

Interact+ provides a dispatcher named WorkZone that lets you map Interact+ form fields to WorkZone fields. You configure the dispatcher in the final step of creating an Interact+ form, named WZ mapping.

In the WorkZone dispatcher:

• You can map multiple contacts to the same case and create multiple cases per submission. States and other values that have been set for documents will apply to all transferred documents.

• No need for access to the WorkZone end point is required, and no mapping needs to be performed in the organization's network. A system user is not required as Interact+ system administrators can access WorkZone using their own access rights and write the field name in the form.

• Fetching of fields from WorkZone is not necessary. When a new field is created in WorkZone, you only need to define it . The field is then included in the XML file that WorkZone reads.

• There is no need to export delivery methods from one Interact environment to another. The mapping is defined as a configuration in the form with built-in business logic that can be transferred between Interact environments. However, you may need to configure minor settings in the Interact form.

See Map fields and Sample XSLT transformation and XSD schema.