Maintaining text indexes
Text indexes are used when users search the database for text in items such as cases, documents, and contacts. A well maintained text index can decrease search times and increase search hits, which will give a better user experience of WorkZone. It is therefore important to maintain the text indexes to ensure efficient execution of database searches.
Text index status
You can gain an overview of text indexes, either for all text indexes (general overview) or for a specific text index (detailed status). The text index status overview enables you to react to changes and incidents regarding the functioning of text indexes.
General text index overviews are accessed in the Text indexes form while detailed text index overviews are accessed in the index parameters form of the specific text index.
Index or Synchronization logs
The Index or Synchronization logs can be used to uncover any potential errors that might have been introduced during the creation or daily maintenance of the index. Index and Synchronization logs are accessed in the Text Indexes form.
Index parameters
You can use the index parameters to optimize an index and improve its performance, scheduling recurring optimization jobs on the index.
You can also drop an index if it contains too many errors to repair or if it is no longer needed. Dropped indexes can be rebuilt if necessary by scheduling a rebuild job in index parameters.
Finally, indexes are created or recreated in the index parameters form as well.
See also:
General overview of text indexes