WorkZone Cloud Edition support matrix

Important: This support matrix covers using WorkZone Cloud Edition. For on-premise infrastructure, see Support matrix (on premises).

Azure AD integration is required.

Supported WorkZone versions

The following WorkZone versions are currently supported at the time of this release:

• WorkZone 2021.0
• WorkZone 2020.0, WorkZone 2020.1, WorkZone 2020.2, WorkZone 2020.3
• WorkZone 2019.1 (Will be unsupported shortly), WorkZone 2019.2, WorkZone 2019.3

For more information, see Supported WorkZone versions.

3rd party products

Configure WorkZone Cloud Edition with the 3^rd party products listed below. If you do not find a specific 3^rd party product in the list, it should be assumed that it is not supported.

WorkZone Cloud Edition services

WorkZone Cloud Edition includes the following services:

• OData, Process, PDF Rest Services
• CPR/CVR integration
• WorkZone Interact
• WorkZone QC

Unavailable services

A number of legacy services will not be available in WorkZone Cloud Edition, for example:

• XDI-Port
• SOMASP
• FESD services
• Import Manager
• InfoScan
• CPR Batch

For further guidance on transforming from these services to WorkZone Cloud Edition, please contact our product support department.

Operating systems

Client operating system	Versions	Notes
Microsoft Windows 10	1803, 1809, 1903, 1909, 2004 It is recommended to apply all recommended Windows updates.	32 bit & 64 bit
macOS

For an overview, see Supported Windows and macOS releases in the Installation Guide for WorkZone.

Microsoft Exchange Server

Microsoft Exchange Server	Notes
Exchange Online	WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails.

Supported browsers

Internet browser	Notes
Google Chrome for Windows (32 bit and 64 bit)	Version 71 or later. Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.
Google Chrome for macOS	Explorer integration is not supported in Google Chrome for macOS.
Microsoft Edge (32 bit and 64 bit)	Version 18. Notes:   Integration with Templafy using the http protocol is not supported. Users must be signed in to the WorkZone IdentityServer to enable integration to the Windows File Explorer. If the Keep me signed in check box is selected during sign in, subsequent sign-ins are not required unless the original sign-in has expired.
Microsoft Edge Chromium (32 bit and 64 bit)	Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.
Safari	Explorer integration is not supported in Safari browser.

For an overview, see Supported browsers in the Installation Guide for WorkZone.

Microsoft Office solutions

Microsoft Office Suite

WorkZone Cloud Edition 2021.0 supports the following versions of Microsoft Office:

Microsoft Office version	WorkZone Mobile	WorkZone 365/WorkZone for Office	Notes
Microsoft 365 (Windows)	x	x	32 bit & 64 bit
Microsoft 365 (macOS)	x	x	Feature set depends on version

For an overview, see Supported Office releases in the Installation Guide for WorkZone.

Microsoft Office Online Server

Office Online Server	Notes
Microsoft Office Online Server	Released February, 2016

WorkZone Interact

WorkZone Interact 2.23 or later.

Mobile

• iOS 13, 14 on iPad and iPhone.
• Android 8.x, 9.x, 10.x, 11.x.

Mobile Device Management Systems	iOS	Android
Microsoft Intune	iOS 13, 14	-

If you have questions regarding the support matrix, please contact our product support department.