WorkZone support matrix (on-premises)
Supported WorkZone versions
The following WorkZone versions are currently supported at the time of this release:
- WorkZone 2024.0
- WorkZone 2023.0, WorkZone 2023.1, WorkZone 2023.2, WorkZone 2023.3
- WorkZone 2022.1, WorkZone 2022.2, WorkZone 2022.3
For more information, see Supported WorkZone versions.
Third-party products
Install and configure WorkZone in a production environment with the third-party products listed here. If you do not find a specific third-party product in the list, it should be assumed that it is not supported.
Operating systems
WorkZone 2024.0 supports the following versions of Microsoft and macOS operating systems:
Server operating systems
|
Server operating system |
Notes |
|---|---|
|
Microsoft Windows Server 2019 |
Non-core edition |
|
Microsoft Windows Server 2022 |
Non-core edition |
For an overview, see Supported Windows Server releases.
Client operating systems
|
Client operating system |
Versions | Notes |
|---|---|---|
|
Microsoft Windows 10 |
22H2 Note: It is recommended to apply all recommended Windows Updates.
|
32 bit & 64 bit |
|
Microsoft Windows 11 |
21H2 Note: It is recommended to apply all recommended Windows Updates.
|
64 bit |
|
Microsoft Windows 11 |
22H2 Note: It is recommended to apply all recommended Windows Updates.
|
64 bit |
|
macOS |
Big Sur 11, Monterey 12 |
|
For an overview, see Supported Windows and macOS releases.
Microsoft.NET framework
WorkZone requires the Microsoft .Net framework 4.8 (for servers and WorkZone for Office client) and Microsoft .Net Core 5.0.7 (only for servers). They are both included in the WorkZone Content Server installation.
Microsoft Exchange Server
WorkZone 2024.0 supports the following versions of Microsoft Exchange Server:
| Microsoft Exchange Server | Notes |
|---|---|
|
Exchange Server 2019
|
The MailAgent must be set to communicate with Exchange Server via Exchange Web Services. Note: For WorkZone 365, the mail categories for emails saved to WorkZone are not supported.
|
|
Exchange Online |
WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails. |
Oracle database
WorkZone 2024.0 supports the following Oracle database versions:
Database server
| Database server | Notes |
|---|---|
|
Oracle 19c (12.2.0.3) |
Standard edition or higher. |
|
Oracle 21 |
Standard edition or higher. |
For an overview, see Windows Server, Exchange Server, and Oracle.
Database client
| Database client | Notes |
|---|---|
|
Oracle client 19 for Microsoft Windows |
Included in the installation of WorkZone Content Server. |
|
Oracle client 21 for Microsoft Windows |
|
Supported browsers
WorkZone 2024.0 supports the following browsers:
| Internet browser | Notes |
|---|---|
|
Google Chrome for Windows (32 bit and 64 bit) |
Note:
|
|
Google Chrome for macOS |
Note:
|
|
Microsoft Edge Chromium (32 bit and 64 bit) |
Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the
 Explore button in WorkZone Client via Google Chrome or Edge Chromium. |
|
Safari |
Note: Explorer integration is not supported in Safari browser.
|
For an overview, see Supported browsers.
Microsoft Office and 365
WorkZone 2024.0 supports the following versions of Microsoft Office and 365:
| Microsoft Office version |
WorkZone 365 |
WorkZone for Office | WorkZone Teams | WorkZone SharePoint | Notes |
|---|---|---|---|---|---|
|
Microsoft 365 (Outlook for Windows and macOS) |
yes, Click-to-Run* |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of email categories for emails saved to WorkZone |
|
Microsoft 365 (Word, Excel and PowerPoint for Windows and macOS) |
yes, Click-to-Run* |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of creating new documents and opening existing documents from WorkZone Client. |
|
Microsoft 365 Teams |
no | no |
no |
no |
Requires Azure AD authentication. |
|
Microsoft 365 SharePoint |
no |
no |
no |
no |
|
|
Microsoft Office 2021 |
yes* |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of email categories for emails saved to WorkZone |
|
Microsoft Office 2019 |
yes* |
yes, Click-to-Run |
no |
no |
32 bit & 64 bit *All features are supported with the exception of email categories for emails saved to WorkZone |
|
Microsoft Office Online (Outlook) |
yes* |
no |
no |
no |
*All features are supported with the exception of email categories for emails saved to WorkZone |
|
Microsoft Office Online (Word, Excel, PowerPoint) |
yes* |
no |
no |
no |
*All features are supported with the exception of creating new documents and opening existing documents from WorkZone Client. |
- For Office versions overview, see Supported Office releases.
- For WorkZone 365 feature overview, see WorkZone 365 feature overview.
CPR
OFF4
InfoScan
InfoScan 2.26 or later.
WorkZone Interact
WorkZone Interact 2.28.1 or later.
DCR Engine
DCR Engine 4.3.0.
Lasernet
Lasernet 9.
Transport Layer Security (TLS)
All WorkZone modules support TLS 1.2.
Mobile
- iOS 15.x, 16.x on iPad and iPhone.
- Android 12.x, 13.x
| Mobile Device Management Systems | iOS | Android |
|---|---|---|
| Citrix Endpoint Management | iOS 15, 16 | - |
| Microsoft Intune | iOS 15, 16 | - |
* Due to lack of integration between Citrix and Microsoft 365, document editing is not supported in Citrix MDM infrastructures. All other features are supported in Citrix.
If you have questions regarding the support matrix, please contact our product support department.
