WorkZone container-based on-premises support matrix

Important: This support matrix covers using WorkZone in a container-based on-premises setup. For WorkZone Cloud Edition, see WorkZone Cloud Edition support matrix.
Prerequisite: Entra ID integration is required.

Supported WorkZone version

  • WorkZone 2024.1.

For more information, see Supported WorkZone versions.

Third-party products

Client operating systems

Client operating system

 Versions Notes

Microsoft Windows 10

22H2*

32 bit & 64 bit

Microsoft Windows 11

22H2*

64 bit

macOS

Big Sur 11, Monterey 12, Ventura 13.4, Sonoma 14.1

 

*It is recommended to apply all recommended Windows updates.

For an overview, see Supported Windows and macOS releases.

Kubernetes

Container Notes

Azure Kubernetes Service (AKS) on Azure and Azure Stack.
  • Windows node pools for Windows Server 2019
  • Linux node pools

Microsoft Exchange Server

Microsoft Exchange Server Notes

Exchange Server 2019

 

 The MailAgent must be set to communicate with Exchange Server via Exchange Web Services.
Note: For WorkZone 365, the mail categories for emails saved to WorkZone are not supported.

Exchange Online

WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails.

Note: For WorkZone 365, the mail categories for emails saved to WorkZone are only supported for regular inbox folders (for shared mailboxes, mail categories are not supported yet).

Oracle database

WorkZone 2024.1 supports the following Oracle database versions:

Database server

Database server Notes

Oracle 19c (12.2.0.3)

Standard edition or higher (SE, EE, or ADB).

Oracle 21

Standard edition or higher (SE, EE, or ADB).

For an overview, see Windows Server, Exchange Server, Oracle, and Kubernetes.

Supported browsers

Internet browser Notes

Google Chrome for Windows

(32 bit and 64 bit)
Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Google Chrome for macOS
Note: Explorer integration is not supported in Google Chrome for macOS.

Microsoft Edge Chromium

(32 bit and 64 bit)
Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.

Safari
Note: Explorer integration is not supported in Safari browser.

For an overview, see Supported browsers.

Microsoft Office solutions

Microsoft Office and 365

WorkZone 2024.1 supports the following versions of Microsoft Office and 365:

Microsoft Office version

WorkZone 365

WorkZone for Office WorkZone Teams WorkZone SharePoint Notes

Microsoft 365 (Outlook for Windows and macOS)

 yes, Click-to-Run*

yes, Click-to-Run

no

no

32 bit & 64 bit

*All WorkZone features are supported.

Microsoft 365 (Word, Excel and PowerPoint for Windows and macOS)

yes, Click-to-Run*

yes, Click-to-Run

no

no

32 bit & 64 bit

*All WorkZone features are supported with the exception of creating new documents and opening existing documents from WorkZone Client.

Microsoft 365 Teams

 no no

yes

no

Requires Entra ID authentication.

Microsoft 365 SharePoint

no

no

no

yes

 

Microsoft Office 2021

yes*

yes, Click-to-Run

no

no

32 bit & 64 bit

*All WorkZone features are supported with the exception of:

  • Email categories for emails saved to WorkZone.
  • Working with shared mailboxes in WorkZone 365.

Microsoft Office 2019

yes

yes, Click-to-Run

no

no

All WorkZone features are supported with the exception of:

  • Working with shared mailboxes in WorkZone 365.

Microsoft Office Online (Outlook)

yes*

no

no

no

*All WorkZone features are supported with the exception of:

  • Email categories for emails saved to WorkZone.
  • Working with shared mailboxes in WorkZone 365.

Microsoft Office Online (Word, Excel, PowerPoint)

yes*

no

no

no

*All WorkZone features are supported with the exception of creating new documents and opening existing documents from WorkZone Client.

For an overview, see Supported Office releases.

WorkZone Interact

WorkZone Interact 2.28.1 or later.

Transport Layer Security (TLS)

All WorkZone modules support TLS 1.2.

Mobile

  • iOS 17.x, 16.x on iPad and iPhone.
  • Android 13.x, 12.x.


If you have questions regarding the support matrix, please contact our product support department.

See also: