Creating Organizational units for WorkZone Cloud Edition
If you are operating WorkZone Cloud Edition, the creation and maintenance of your organizational units and unit hierarchy must be performed in WorkZone Configurator > Organization > Organizational units because Microsoft Entra ID does not currently contain features for the creation and maintenance of organizational units required for WorkZone user administration and hierarchical structure.
Prerequisite: You must be assigned the AFDADM access code to create and edit organizational units in your WorkZone Cloud Edition installation.
On-premise WorkZone installations must utilize an on-premise Microsoft Active Directory, which does contain features for the creation and maintenance of organizational units.
Assigning WorkZone users to organizational units
For WorkZone Cloud Edition, WorkZone users cannot be assigned to organizational units directly in the Microsoft Entra Connector. Instead, WorkZone users created in the Microsoft Entra ID can be assigned to organizational units in WorkZone Configurator > Organization > Users.
See also:
Organization units (for WorkZone Cloud Edition)
Users (for WorkZone Cloud Edition)