Receiving submission response

As the process owner you will receive notification of the progress of the basis submissions you have started, for example, if a submission has been approved, rejected, or if the process deadline is overdue.

This section describes how to work with submission responses in the basis package.

Rejected submission

If an actor has rejected a submission that you have initiated, you will receive a smarttask with this response.

Open the smarttask and click OK.

Approved submission

If an actor has approved a submission that you have initiated, you will receive a smarttask with this response.

• Open the smarttask and click OK.

Reminder date reached

If an actor has not responded to a submission before the reminder date is reached, you will receive a notification smarttask. The reminder date is by default 24 hours before the response deadline, but your organization can define it differently.

• Open the smarttask and click OK.

See also Resend a task.

response deadline reached

If an actor has not responded to a submission in time, that is, if the process deadline has passed, you will receive a notification smarttask.

• Open the smarttask and click OK.