WorkZone Cloud Edition support matrix

Important: This support matrix covers using WorkZone Cloud Edition. For on-premises infrastructure, see Support matrix (on-premises).

Prerequisite: Azure AD integration is required.

Supported WorkZone version

WorkZone 2021.3

For more information, see Supported WorkZone versions.

3rd party products

Configure WorkZone Cloud Edition with the 3^rd party products listed below. If you do not find a specific 3^rd party product in the list, it should be assumed that it is not supported.

WorkZone Cloud Edition services

WorkZone Cloud Edition includes the following services:

OData, Process, PDF Rest Services
WorkZone Interact

Unavailable services

A number of legacy services is not be available in WorkZone Cloud Edition, for example:

XDI-Port
SOMASP
FESD services
Import Manager
InfoScan
CPR Batch

For further guidance on transforming from these services to WorkZone Cloud Edition, please contact our product support department.

Operating systems

Client operating system	Versions	Notes
Microsoft Windows 10	2004, 20H2 Note: It is recommended to apply all recommended Windows updates.	32 bit & 64 bit
macOS

Client operating system

Versions

Notes

Microsoft Windows 10

2004, 20H2

Note: It is recommended to apply all recommended Windows updates.

32 bit & 64 bit

macOS

For an overview, see Supported Windows and macOS releases in the Installation Guide for WorkZone.

Microsoft Exchange Server

Microsoft Exchange Server	Notes
Exchange Online	WorkZone Content Server must be able to access the Exchange Online server using the account used to send smartmails.

Supported browsers

Note: Starting from WorkZone 2021.2, only the HTTPS protocol is supported.

Internet browser	Notes
Google Chrome for Windows (32 bit and 64 bit)	Version 71 or later. Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.
Google Chrome for macOS	Note: Explorer integration is not supported in Google Chrome for macOS.
Microsoft Edge Chromium (32 bit and 64 bit)	Note: Due to the Chromium-based browsers' security model, WorkZone Explorer will not be opened automatically when using the Explore button in WorkZone Client via Google Chrome or Edge Chromium. The link to the selected file will be automatically copied to the clipboard and can be inserted in the address field of an open file explorer.
Safari	Note: Explorer integration is not supported in Safari browser.

For an overview, see Supported browsers in the Installation Guide for WorkZone.

Microsoft Office solutions

Microsoft Office Suite

WorkZone 2021.3 supports the following versions of Microsoft Office:

Microsoft Office version	WorkZone Mobile	WorkZone 365/WorkZone for Office	Notes
Microsoft 365 (Windows)	x	x	32 bit & 64 bit
Microsoft 365 (macOS)	x	x	Feature set depends on version

For an overview, see Supported Office releases in the Installation Guide for WorkZone.

Microsoft Office Online Server

Office Online Server	Notes
Microsoft Office Online Server	Released February, 2016

WorkZone Interact

WorkZone Interact 2.28.1 or later.

Mobile

iOS 14 on iPad and iPhone.
Android 9.x, 10.x, 11.x.

If you have questions regarding the support matrix, please contact our product support department.