What's new for WorkZone administrators

This topic covers the 2026.1 release. For an overview of release updates, see Release updates.

WorkZone

WorkZone app registration: new Redirect URI for WorkZone One

WorkZone 2026.1 adds a new redirect URI for WorkZone One to your WorkZone app registration in Microsoft Entra ID. Apply it, before you upgrade to 2026.1, or your users will not be able to sign in afterwards.

Get the latest version of the WorkZone app registration script (New-KmdWorkZoneIdentityApp.ps1) and run it against your app registration.

New Redirect URI for WorkZone One: https://<domain_name>/client/redirect (no trailing slash).

WorkZone Client

New AppFlow Integration required for working with Omnidocs templates

To use the Omnidocs templates in WorkZone Client, you must update your existing Integration ID.

  1. In the Omnidocs admin portal, create a new WorkZone Client integration with the AppFlow type.
  2. Copy the URL of your newly created integration.
  3. In WorkZone Configurator, under Services > Template services (this requires having the CONFIGADM access code), update the existing Service URL for documotor with the URL of your newly created integration from steps 1-2.

WorkZone One

New AppFlow Integration required for working with Omnidocs templates

To use the Omnidocs templates in WorkZone One, you must update your existing Integration ID.

  1. In the Omnidocs admin portal, create a new WorkZone One integration with the AppFlow type.
  2. Copy the URL of your newly created integration.
  3. In WorkZone Configurator, under Services > Template services (this requires having the CONFIGADM access code), update the existing Service URL for documotor with the URL of your newly created integration from steps 1-2.

Configure a case, document, or contact page

As a WorkZone administrator (that is, if you have the CONFIGADM access code), you can configure case, document, and contact pages, including their meta data fields, for your end users. You can configure pages for each case category, contact type, and document type (main or supplemental). See Configure a case, document, or contact page.

WorkZone Content Server

Increased length of USER_NAME and NAME_CODE fields

The maximum length of the USER_NAME and NAME_CODE fields has been increased from 30 to 67 characters. This change allows full email addresses to be used.

If you are upgrading to this release and want to make use of the extended length, make sure to update the ID length configuration accordingly. In WorkZone Configurator, go to Contact > Contact types > Employee, and adjust the ID length field to reflect the new maximum length.

WorkZone 365

Required changes for WorkZone 365 add-ins to work

To enable WorkZone 365 add-ins authentication, you must perform additional changes to the WorkZone app registration. See Other required changes for WorkZone 365 add-ins to work.

WorkZone Process

Support for Interact+ (Early Availability)

WorkZone now supports Interact+, which is the new cloud-based version of Interact. A new Interact+ connector service workflow enables WorkZone to retrieve data from Interact+ forms and perform actions in WorkZone.

If you are currently using the old Interact and want to transfer your dialogues to Interact+, please reach out to your WorkZone responsible to get started.

For more information, see Interact+ connector. You can also read more about Interact+ on the ACOS website and in the Interact+ documentation.

WorkZone PDF

Support for custom fonts in PDF generation

You can now upload and manage custom fonts used when generating PDF documents. In WorkZone Configurator, go to PDF > Fonts to add and manage fonts for your organization. See Fonts.

WorkZone Configurator

 

Contact lookup and synchronization

Support for GraphQL in Contact update and Contact look up (CPR and CVR)

Contact update and Contact lookup now support GraphQL in the modernized Datafordeler. WorkZone recommends that you switch from REST to GraphQL as soon as possible.

Note: REST support in Contact update and Contact lookup will be deprecated in a future WorkZone release (no earlier than early 2027).

For information about how to configure Datafordeler, see Configure Datafordeler – CPR (GraphQL),Configure Datafordeler – CVR (graphQL), and Contact synchronization.

Read about GraphQL on the Datafordeler website.

Note: WorkZone does not yet support BFE with GraphQL.