What's new for WorkZone administrators

This topic covers the 2026.1 release. For an overview of release updates, see Release updates.

WorkZone

Updated Redirect URI for WorkZone app registration

WorkZone 2026.1 introduces a dedicated redirect route for Microsoft Entra ID sign-in callbacks. Before upgrading to 2026.1, update the Redirect URI on the WorkZone app registration in Microsoft Entra ID from https://<domain_name>/client to https://<domain_name>/client/redirect (no trailing slash). Without this change, users will not be able to sign in to WorkZone after the upgrade.

WorkZone One

Configure a case, document, or contact page

As a WorkZone administrator (that is, if you have the CONFIGADM access code), you can configure case, document, and contact pages, including their meta data fields, for your end users. You can configure pages for each case category, contact type, and document type (main or supplemental). See Configure a case, document, or contact page.

WorkZone Content Server

Increased length of USER_NAME and NAME_CODE fields

The maximum length of the USER_NAME and NAME_CODE fields has been increased from 30 to 67 characters. This change allows full email addresses to be used.

If you are upgrading to this release and want to make use of the extended length, make sure to update the ID length configuration accordingly. In WorkZone Configurator, go to Contact > Contact types > Employee, and adjust the ID length field to reflect the new maximum length.

WorkZone Process

Support for Interact+ (Early Availability)

WorkZone now supports Interact+, which is the new cloud-based version of Interact. A new Interact+ connector service workflow enables WorkZone to retrieve data from Interact+ forms and perform actions in WorkZone.

If you are currently using the old Interact and want to transfer your dialogues to Interact+, please reach out to your WorkZone responsible to get started.

For more information, see Interact+ connector. You can also read more about Interact+ on the ACOS website and in the Interact+ documentation.

WorkZone PDF

Support for custom fonts in PDF generation

You can now upload and manage custom fonts used when generating PDF documents. In WorkZone Configurator, go to PDF > Fonts to add and manage fonts for your organization. See Fonts.

Contact lookup and synchronization

Support for GraphQL in Contact update and Contact look up (CPR and CVR)

Contact update and Contact lookup now support GraphQL in the modernized Datafordeler. WorkZone recommends that you switch from REST to GraphQL as soon as possible.

For information about how to configure Datafordeler, see Configure Datafordeler – CPR (GraphQL),Configure Datafordeler – CVR (graphQL), and Contact synchronization.

Read about GraphQL on the Datafordeler website.